Unlock this candidate profile
Sign up free as a recruiter to view the full CV, contact info and reach out to this candidate.
Skills
Experience
Sales Associate/MST Associate
Lowes
2025-04 -
Certified in heavy‑equipment safety operations (forklift and narrow‑aisle reach truck) and provides multi‑department product support. Maintains department organization and service quality while guiding customers through product selection and purchasing decisions. Drives high LTR scores for the store by delivering exceptional service and completing LSR audits. Continuously updates product knowledge by simulating product usage within the department.
Non‑Clinical Education Coach/Trainer
Optum
2024-01 - 2025-12
Delivered professional, high‑quality customer service while collaborating with center teams and corporate leadership to improve clinic performance. Identified training needs for non‑clinical staff and led development initiatives, reviewing performance data to pinpoint improvement opportunities. Conducted annual and ad‑hoc skills assessments, coaching sessions, and acted as SME for new product testing and implementation. Coordinated with specialists to ensure timely patient referrals.
Float Care Coordinator / Medical Receptionist
Optum
2022-06 - 2024-01
Trained in Allscripts EHR/PM and Rightfax, managing dual roles across multiple facilities. Provided high‑quality patient and workflow support while navigating CNR processes and referrals. Ensured accurate documentation and communication between clinical teams, enhancing overall patient experience.
Information Desk Clerk
BayCare
2021-06 - 2022-06
Utilized TeleTracking XT and PassagePoint systems while maintaining HIPAA compliance. Assisted patients and visitors with navigation, issue resolution, and provided information on medical terminology and hospital procedures.
Languages
English
fluent
Last updated: 2 tuần trước