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Skills
Experience
Sales Associate / MST Associate
Lowes
2025-04 -
Certified in heavy‑equipment safety operations (forklift and narrow‑aisle reach truck) and provides multi‑department product support. Maintains department organization, service quality and drives high LTR scores through exceptional customer guidance and product knowledge. Conducts LSR audits and continuously updates product expertise by simulating product usage.
Non‑Clinical Education Coach / Trainer
Optum
2024-01 - 2025-12
Delivered professional, high‑quality customer service while collaborating with center teams and corporate leadership to improve clinic performance. Identified training needs, designed development initiatives for non‑clinical staff and performed annual and ad‑hoc skills assessments. Served as SME for new product testing and coordinated patient referrals with specialists.
Float Care Coordinator / Medical Receptionist
Optum
2022-06 - 2024-01
Trained in Allscripts EHR/PM and Rightfax, managing dual roles across multiple facilities. Provided high‑quality patient and workflow support, leveraging strong understanding of CNR processes and referrals. Ensured accurate documentation and efficient patient flow in a fast‑paced environment.
Information Desk Clerk
BayCare
2021-06 - 2022-06
Utilized TeleTracking XT and PassagePoint while maintaining HIPAA compliance. Assisted patients and visitors with navigation, issue resolution, and gained experience with medical terminology and hospital procedures.
Volunteer
Specially Fit
2021-04 -
Trains special‑needs youth in safe weight‑lifting techniques and supports participants during competitions, fostering confidence and physical development.
Volunteer
Seeds of Hope
2021-04 -
Organizes and distributes donated goods, assisting low‑income families with food and essential items to address community needs.
Languages
English
fluent
Last updated: 2 tuần trước