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4 years of experience

Skills

Administrative Support Customer Service & Client Relations Email & Written Communication Data Entry & Record Management Microsoft Office (Word, Excel, PowerPoint) Document & File Organization Internet Research Client Follow-up & Coordination Attention to Detail & Accuracy Time Management & Organization Problem-Solving & Adaptability Confidentiality, Integrity & Reliability

Experience

Sales Associate

Security Bank Corporation — General Santos City

2024-01 -

Promotes and cross‑sells banking products such as savings accounts, loans, and credit cards while pursuing branch sales targets. Educates clients on product features, benefits, and application processes. Builds and maintains client relationships through proactive communication and timely follow‑ups. Ensures accurate client information and adheres to banking procedures.

Customer Service Specialist

Security Bank Corporation — General Santos City

2022-01 - 2024-12

Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with banking needs. Processed deposits, withdrawals, and other transactions with accuracy and efficiency. Maintained meticulous records and complied with banking procedures and regulatory requirements. Communicated professionally and coordinated client requests through timely follow‑up.

Deposit Pick‑up Teller

Security Bank Corporation — General Santos City

2020-01 - 2022-12

Managed deposit pick‑up services and handled cash transactions with high accuracy and professionalism. Strictly adhered to bank policies, security procedures, and operational requirements. Built client trust through reliable service, clear communication, and consistent attention to detail. Ensured accountability for transaction responsibilities in a fast‑paced banking environment.

Education

Bachelor of Science in Business Administration – Major in Financial Management

Languages

English

fluent

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Last updated: 2 tuần trước