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5 years of experience

Skills

Project coordination Programme management Stakeholder engagement Procurement Records management Reporting & documentation Digital collaboration tools Retail operations Team leadership Budget preparation Excel reporting Customer service Research coordination Training & development Process improvement

Experience

University Counsellor & Programme Coordinator

Higher Education Institution – Guidance, Counselling, Career & Agri-Wellness Centre

2025-05 -

Coordinate programmes and workstreams from needs identification through planning, implementation, monitoring and reporting. Manage concurrent workstreams, tracking actions, stakeholders, deadlines and issues. Designed and coordinated ELIPP, handling profiling, registration, orientation, host outreach, placement tracking and surveys. Engaged 40+ host organisations and coordinated placements for 45+ students, overseeing capacity, accommodation and supervision. Developed SAFIEN to mobilise 30+ students in applied research and agri‑food innovation. Established a peer‑support structure with 30+ supporters covering governance, safeguarding and training. Produced SOPs, frameworks, forms, registers, surveys, reports, concept notes, proposals and budget submissions.

Assistant Store Supervisor

Painted Wolves Investments / Fortune Foods – Engine Quickshop

2021-10 - 2023-12

Coordinated 24‑hour retail operations including staffing, sales, stock management, cash handling and customer service for a team of 8+ employees. Monitored inventory, ordering, replenishment and resolved discrepancies; managed till operations, reconciliation, deposits and cash‑in‑transit procedures. Produced Excel reports on sales, purchases, stock movement and gross profit. Supported promotions, merchandising, pricing strategies and product launches.

Personal Assistant / Executive Personal Assistant / Business Operations Coordinator

Multi‑Business Portfolio

2019-11 - 2021-09

Managed management assignments, correspondence, documentation and competing priorities across multiple businesses. Coordinated registration, planning, premises preparation, procurement and supplier relationships; maintained compliance records and banking administration. Handled recruitment administration, employee documentation, contracts and payroll. Reviewed operational and financial control issues, escalated corrective actions and coordinated business closure and asset disposal activities.

Languages

English

fluent

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Last updated: 2 tuần trước