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4 years of experience

Skills

Administrative Support Customer Service & Client Relations Email & Written Communication Data Entry & Record Management Microsoft Office (Word, Excel, PowerPoint) Document & File Organization Internet Research Client Follow-up & Coordination Attention to Detail & Accuracy Time Management & Organization Problem-Solving & Adaptability Confidentiality, Integrity & Reliability Sales Banking Operations Remote Support

Experience

Sales Associate

Security Bank Corporation — General Santos City

2024-01 -

Promotes and cross‑sells banking products such as savings accounts, loans, and credit cards while striving to meet branch sales targets. Educates clients on product features, benefits, and application processes, ensuring clear understanding. Builds and maintains client relationships through proactive communication, follow‑ups, and responsive service. Maintains accurate client information and adheres to established banking procedures.

Customer Service Specialist

Security Bank Corporation — General Santos City

2022-01 - 2024-12

Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with banking needs. Processed deposits, withdrawals, and other transactions accurately and efficiently, ensuring compliance with banking policies. Maintained meticulous attention to detail while handling customer information and transaction records. Followed banking procedures and compliance requirements to guarantee customer satisfaction and regulatory adherence.

Deposit Pick‑up Teller

Security Bank Corporation — General Santos City

2020-01 - 2022-12

Managed deposit pick‑up services and handled cash transactions with a high degree of accuracy and professionalism. Ensured strict adherence to bank policies, security procedures, and operational requirements. Built client trust through reliable service, clear communication, and consistent attention to detail. Handled transaction responsibilities carefully, emphasizing organization and accountability.

Education

Bachelor of Science in Business Administration – Major in Financial Management

Languages

English

fluent

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Last updated: 2 tuần trước