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4 years of experience

Skills

Administrative Support Customer Service Client Relations Email & Written Communication Data Entry Record Management Microsoft Office (Word, Excel, PowerPoint) Document Organization Internet Research Client Follow‑up Time Management Problem Solving Adaptability Confidentiality Reliability

Experience

Sales Associate

Security Bank Corporation

2024-01 -

Promotes and cross‑sells banking products such as savings accounts, loans and credit cards while pursuing branch sales targets. Educates clients on product features, benefits and application processes. Builds and maintains client relationships through proactive communication and timely follow‑ups. Ensures accurate client information and compliance with banking procedures.

Customer Service Specialist

Security Bank Corporation

2022-01 - 2024-12

Provided front‑line support by responding to inquiries, addressing concerns and assisting clients with banking needs. Processed deposits, withdrawals and other transactions with high accuracy and efficiency. Maintained meticulous records and adhered to banking compliance requirements. Communicated professionally and coordinated client requests through timely follow‑up.

Deposit Pick‑up Teller

Security Bank Corporation

2020-01 - 2022-12

Managed deposit pick‑up services and handled cash transactions with precision and professionalism. Enforced strict bank policies, security procedures and operational standards. Built client trust through reliable service, clear communication and consistent attention to detail. Ensured accurate record‑keeping and accountability for all transaction responsibilities.

Education

Bachelor of Science in Business Administration – Major in Financial Management

Languages

English

fluent

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Last updated: 2 tuần trước