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4 years of experience

Skills

Administrative Support Customer Service & Client Relations Email & Written Communication Data Entry & Record Management Microsoft Office (Word, Excel, PowerPoint) Document & File Organization Internet Research Client Follow-up & Coordination Attention to Detail & Accuracy Time Management & Organization Problem-Solving & Adaptability Confidentiality, Integrity & Reliability

Experience

Sales Associate

Security Bank Corporation — General Santos City

2024-01 -

Promotes and cross‑sells banking products such as savings accounts, loans, and credit cards while striving to meet branch sales targets. Educates clients on product features, benefits, and application processes, ensuring clear understanding. Builds and maintains client relationships through proactive communication, timely follow‑ups, and responsive service. Maintains accurate client records and adheres to established banking procedures.

Customer Service Specialist

Security Bank Corporation — General Santos City

2022-01 - 2024-12

Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with various banking needs. Processed deposits, withdrawals, and other transactions with high accuracy and efficiency. Ensured strict compliance with banking procedures and regulatory requirements while maintaining customer satisfaction. Communicated professionally with clients and coordinated requests through timely follow‑up.

Deposit Pick‑up Teller

Security Bank Corporation — General Santos City

2020-01 - 2022-12

Managed deposit pick‑up services and handled cash transactions with precision and professionalism. Followed bank policies, security procedures, and operational requirements to safeguard assets. Built client trust through reliable service, clear communication, and consistent attention to detail. Handled transaction responsibilities that required strong organization, accuracy, and accountability.

Education

Bachelor of Science in Business Administration – Major in Financial Management

Languages

English

fluent

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Last updated: 2 tuần trước