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Skills
Experience
Head of ERP
Maarif for Education – Riyadh, Saudi Arabia
2024-03 - 2026-07
Managed full ERP transformation programs, overseeing strategic planning, budgeting, implementation and support. Led ERP project teams and coordinated vendor negotiations and system integrations such as ZATCA, HR add‑in and bank interfaces. Ensured alignment of the ERP solution with business processes and guided key users across multiple departments.
Head of ERP & CRM Department
Qatar Charity – Doha, Qatar
2020-10 - 2024-03
Oversaw ERP and CRM implementations, managing both functional and technical teams. Directed Power BI analytics and automation projects using Microsoft Power Platform. Optimized business processes across departments and improved user adoption through structured training programs.
ERP Functional Team Leader
Qatar Charity – Doha, Qatar
2019-08 - 2020-10
Led the functional team for ERP projects, coordinating requirements gathering, configuration and user testing. Collaborated with technical teams to ensure seamless integration with existing systems and delivered training sessions to end‑users.
Senior ERP Functional Consultant
Dynamics Innovations – Freelance
2019-04 - 2019-07
Provided functional consulting for Microsoft Dynamics implementations, gathering business requirements and configuring modules. Assisted clients in process redesign and delivered user documentation and training.
Senior ERP Functional Consultant
Insight Business Solutions
2018-03 - 2019-07
Implemented ERP solutions for mid‑size organizations, focusing on finance and supply chain modules. Conducted workshops, performed gap analysis and supported go‑live activities.
Senior Professional Services Engineer
Integrated Technology Group
2016-09 - 2018-03
Delivered professional services for ERP deployments, including system configuration, data migration and post‑implementation support. Coordinated with cross‑functional teams to ensure project milestones were met.
Functional ERP Implementer
Sermon Business Solutions
2016-01 - 2016-09
Implemented ERP modules for clients, handling requirement analysis, configuration and end‑user training. Assisted in process optimization and provided ongoing support.
ERP Specialist
LeadingEdge Technology
2014-09 - 2016-01
Supported ERP implementation projects, focusing on system setup, customization and user assistance. Contributed to documentation and knowledge transfer activities.
Education
B.Sc. in Accounting, Hashemite University, Jordan
Languages
Arabic
native
English
intermediate
Last updated: 2 tuần trước