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Skills
Experience
Head of ERP
Maarif for Education – Riyadh, Saudi Arabia
2024-03 - 2026-07
Managed full ERP transformation programs, overseeing strategic planning, budgeting, implementation and support. Led ERP project teams and coordinated vendor negotiations and system integrations such as ZATCA, HR add‑in and bank interfaces. Ensured alignment of the ERP solution with business processes and guided key users across multiple departments.
Head of ERP & CRM Department
Qatar Charity – Doha, Qatar
2020-10 - 2024-03
Oversaw ERP and CRM implementations, managing both functional and technical teams. Directed Power BI analytics and automation projects using Microsoft Power Platform. Optimized business processes across departments and improved user adoption through structured training programs.
ERP Functional Team Leader
Qatar Charity – Doha, Qatar
2019-08 - 2020-10
Led the functional ERP team, coordinating requirements gathering, configuration and testing. Collaborated with technical teams to ensure seamless integration with existing systems. Provided stakeholder communication and change‑management support during rollout.
Sr. ERP Functional Consultant
Dynamics Innovations – Freelance
2019-04 - 2019-07
Delivered functional consulting for Microsoft Dynamics implementations, gathering business requirements and configuring modules. Conducted user training sessions and supported post‑go‑live stabilization.
Sr. ERP Functional Consultant
Insight Business Solutions – Amman, Jordan
2018-03 - 2019-07
Implemented ERP solutions for clients, focusing on finance and supply‑chain modules. Managed functional design workshops, performed gap analysis and coordinated with developers for customizations.
Sr. Professional Services Engineer
Integrated Technology Group – Amman, Jordan
2016-09 - 2018-03
Provided professional services for ERP deployments, including system configuration, data migration and user acceptance testing. Acted as primary liaison between clients and technical teams.
Functional ERP Implementer
Sermon Business Solutions – Amman, Jordan
2016-01 - 2016-09
Implemented ERP modules for small‑medium enterprises, handling requirement analysis, configuration and end‑user training.
ERP Specialist
LeadingEdge Technology – Amman, Jordan
2014-09 - 2016-01
Supported ERP implementation projects, focusing on functional design, testing and documentation. Assisted senior consultants in project delivery.
Languages
Arabic
native
English
intermediate
Last updated: 2 tuần trước