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Skills
Experience
Head of Sales & Marketing
Assembly Cloud Solutions
2024-11 -
Built and lead a three‑person commercial team covering design, lead generation and community engagement. Own AWS partner channel development and enterprise full‑cycle sales across ANZ and international markets, personally closing A$0.5M in FY25‑26 (≈65% of company sales). Managed 145 sales calls and a pipeline of A$1.3M, achieving a 65% win rate (47 of 72 deals). Implemented Reverse Selling Method and HubSpot CRM, and established forecasting and opportunity registration via the AWS ACE system.
Founder
MatMetrics
2025-02 -
Bootstrapped a Brazilian Jiu‑Jitsu/grappling intelligence platform, designing and building the entire solution solo. Developed data pipelines, an ELO ranking engine, web application and admin tools using an AI‑orchestrated development workflow. Launched an Australian pilot with early market traction and user engagement.
Enterprise Customer Success Specialist
Amazon Web Services
2022-08 - 2024-11
Provided premium support for AWS enterprise customers across ANZ and global regions. Analysed account and billing data to identify cost‑optimisation and growth opportunities, strengthening trusted relationships and improving retention. Co‑led cultural initiatives as Vice President of the Latinos@ANZ chapter.
Founder & Director
Troop Transport & Logistics
2021-03 - 2023-12
Founded and scaled a transport and logistics operation serving enterprise clients in Sydney. Managed end‑to‑end service delivery, overseeing operations, sales and customer relationships, and grew the business to a sustainable revenue stream before exiting.
Inside Sales Coordinator
DMK Forest Products
2018-10 - 2019-11
Managed inside sales operations and coordinated customer accounts for a construction products distributor. Streamlined order processing, supported field sales teams and contributed to revenue growth through efficient lead handling.
Head of Customer Experience
Bravo Migration
2013-03 - 2018-08
Led a 4‑person team delivering customer success and account management for immigration and visa services. Delivered $3.5M in annual sales, grew qualified leads by 900% and maintained a 98% customer satisfaction rate across all accounts.
Marketing Manager
Reach Recruitment
2012-07 - 2013-03
Developed and executed marketing and communications strategy for a recruitment firm, enhancing brand visibility and generating candidate pipelines.
Languages
English
fluent
Portuguese
fluent
Spanish
intermediate
Last updated: 2 tuần trước