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Skills
Experience
Head of Sales & Marketing
Assembly Cloud Solutions
2024-11 -
Lead a three‑person commercial team (Designer, Lead Generation Specialist, Community Lead) and own the AWS partner channel development, enterprise full‑cycle sales and marketing strategy across ANZ and international markets. Closed A$0.5M personally in FY25‑26, representing ~65 % of company direct sales. Managed 145 sales calls and a pipeline of A$1.3M, achieving a 65 % win rate (47 of 72 deals). Built the AWS partner channel from scratch using the Reverse Selling Method and HubSpot CRM, and established end‑to‑end forecasting and opportunity registration through the AWS ACE system.
Founder
MatMetrics
2025-02 -
Bootstrapped a BJJ/grappling intelligence platform, handling product, engineering and AI‑orchestrated development solo. Designed and implemented data pipelines, an ELO ranking engine, web application and admin tooling using an AI‑driven development workflow. Launched an Australian pilot that generated early market traction and user engagement.
Enterprise Customer Success Specialist
Amazon Web Services
2022-08 - 2024-11
Provided premium support for AWS enterprise customers across ANZ and global regions, analysing account and billing data to uncover cost‑optimisation and growth opportunities. Built trusted relationships that improved customer retention. Co‑led cultural initiatives as Vice President of the Latinos@ANZ chapter.
Founder & Director
Troop Transport & Logistics
2021-03 - 2023-12
Founded and scaled a transport and logistics operation serving enterprise clients in Sydney, overseeing end‑to‑end service delivery, sales and operations. Managed a team and grew revenue while maintaining high service standards for corporate customers.
Inside Sales Coordinator
DMK Forest Products
2018-10 - 2019-11
Managed inside‑sales operations and coordinated customer accounts for a construction products distributor. Handled order processing, lead qualification and sales support, contributing to streamlined sales cycles and improved client satisfaction.
Head of Customer Experience
Bravo Migration
2013-03 - 2018-08
Led a 4‑person team delivering customer success and account management for an immigration and visa services business. Delivered $3.5M in annual sales and increased qualified leads by 900 %. Maintained a 98 % customer satisfaction rate across all accounts.
Marketing Manager
Reach Recruitment
2012-07 - 2013-03
Developed and executed marketing and communications strategies for a recruitment firm, enhancing brand visibility and lead generation through digital campaigns and content creation.
Communications & Operations Manager
Grupo Educacional UNIS
2004-01 - 2006-12
Led a 70‑person unit, overseeing communications, operations and growth initiatives, achieving a 100 % increase in key performance metrics.
Executive Creative Director
Radio Republica FM
2006-01 - 2008-12
Directed creative strategy and content production for a major radio station, managing cross‑functional teams and delivering award‑winning campaigns.
General Manager
AFESMIG
2008-01 - 2009-12
Oversaw overall business operations, financial planning and strategic initiatives, driving operational efficiency and market expansion.
Project Coordinator
Alternativa
2009-01 - 2011-12
Coordinated multiple projects across marketing and operations, ensuring timely delivery, stakeholder alignment and quality outcomes.
Languages
English
fluent
Portuguese
fluent
Spanish
intermediate
Last updated: 2 tuần trước