Bell Person (Vietnamese Local)

About the role

Rixos Phu Quoc is looking for a Vietnamese-speaking Bell Person to join its Front Office team. As one of the first and last guests meet, the role is central to delivering a warm and memorable arrival and departure experience in a luxury resort.

Key responsibilities

• Welcome guests on arrival, assist with luggage handling and escort them to their rooms while explaining hotel and room facilities
• Deliver luggage safely and efficiently to guest rooms and assist with luggage during departure, coordinating transport if needed
• Provide friendly, professional service, respond promptly to requests and help guests with information on facilities, services and local attractions
• Support the Concierge team with transportation arrangements such as taxis, limousines and shuttles
• Deliver messages, packages, newspapers and parcels to rooms, assist with lobby paging and guest inquiries, and keep the concierge and lobby clean and organised

Required profile

• Minimum 1 year of experience in a similar role, preferably in a hotel environment
• Hospitality qualification or relevant education preferred
• Strong communication and interpersonal skills
• Friendly, approachable personality with a passion for guest service
• Ability to work well within a team in a fast-paced environment

What we offer

• The chance to join an international, fast-growing group building new hotels and creating a global brand
• A competitive package and plenty of development opportunities