IT Support Intern

About the role

We are looking for an IT Support Intern to join Bosch Group’s Central Infrastructure team in Dong Nai. The intern will assist with hardware and software deployment, provide first‑level support to end‑users, and contribute to infrastructure projects.

Key responsibilities

• Deploy new laptops, desktops and perform device upgrades.
• Provide technical support via ticketing system, email, phone or in‑person.
• Assist users with network connectivity, VPN and remote desktop issues.
• Support M365/Office365 workloads and applications.
• Document procedures, create user guides and track support cases.
• Collaborate with central infrastructure teams to follow standards and processes.
• Participate in infrastructure lifecycle activities under senior guidance.

Required profile

• Pursuing a bachelor’s degree in Computer Science, MIS or related field with a GPA of 2.8 or higher.
• Fresher or entry‑level candidate with strong foundational IT knowledge.
• Proficient in English with excellent written and verbal communication.
• High energy, confident and effective communicator.

Required skills

• Microsoft Windows 11 operating system.
• Basic networking concepts and troubleshooting.
• Understanding of servers and storage basics.
• Experience with VPN and Remote Desktop technologies.
• Familiarity with Microsoft 365/Office 365 applications.

What we offer

• Hands‑on experience in a global technology environment.
• Mentorship from senior infrastructure engineers.
• Opportunity to contribute to real IT projects.