Receiving Agent (Vietnamese Local)

About the role

An Accor hotel is looking for a Vietnamese-speaking Receiving Agent to handle incoming goods and support inventory and cost control. The role works closely with Purchasing, Stores, Kitchen, Engineering and Housekeeping, and supports pre-opening activities.

Key responsibilities

• Receive all goods according to approved purchase orders and delivery schedules, and verify them against purchase orders, delivery notes and supplier invoices.
• Inspect goods for quantity, quality, specifications, expiry dates, packaging and compliance with hotel standards; reject or report damaged or non-compliant goods and coordinate returns or replacements with Purchasing and suppliers.
• Complete receiving documentation accurately, record transactions in the inventory and procurement systems, and transfer goods to storage or requesting departments.
• Support the Cost Controller with inventory accuracy, take part in monthly, quarterly and ad-hoc stock counts, investigate discrepancies and maintain receiving reports.
• Ensure deliveries meet purchasing specifications and food safety standards, check supplier documentation and certifications, and follow HACCP, hygiene regulations and temperature-control procedures for perishables.
• Keep the receiving area clean and organized, communicate discrepancies to the Purchasing Manager and Cost Controller, and build professional relationships with suppliers.
• Comply with Rixos Hotels, Ennismore and Accor policies, protect hotel confidentiality, take part in departmental meetings and training, and perform other duties assigned by the Cost Controller, Director of Finance or Hotel Management.

Required profile

• Diploma or degree in Hospitality Management, Accounting, Finance, Supply Chain Management or a related field.
• Minimum 1-2 years of experience in Receiving, Cost Control, Stores or Purchasing in an international four- or five-star hotel; pre-opening experience is an advantage.
• Good command of spoken and written English is preferred.

Required skills

• Experience with hotel ERP or inventory management systems (e.g., SUN System, MC, Materials Control) is preferred.
• Strong attention to detail, good numerical and analytical skills, and basic knowledge of procurement and warehouse operations.
• Proficiency in Microsoft Office applications.