Admissions Administrator

About the role

The Admissions Administrator manages the first point of contact for prospective students who reach the company through Facebook pages, fan‑pages and other online channels. The role gathers their information, screens leads according to company criteria and forwards qualified prospects to the sales team for further consultation.

Key responsibilities

• Handle incoming online enquiries via Facebook inbox tools and other designated platforms.
• Collect and record prospective customers' data accurately in the CRM system.
• Conduct initial lead screening following approved scripts and criteria.
• Transfer qualified leads to the sales team for detailed follow‑up.
• Maintain up‑to‑date spreadsheets and ensure data integrity.

Required profile

• College diploma or bachelor’s degree; fresh graduates are welcome.
• Clear, professional written communication in Vietnamese.
• Basic English proficiency is an advantage.
• Comfortable using Facebook, fan‑page inbox tools, CRM systems, spreadsheets and other online communication platforms.
• Ability to follow scripts, ask systematic questions, identify essential information and keep accurate records.

Required skills

• Facebook
• CRM systems
• Spreadsheets

What we offer

• Competitive monthly salary of 9‑10 million VND.