Key Account Manager

About the role

The Key Account Manager will lead the development and management of Shinhan Vietnam’s sales‑finance partner ecosystem. Reporting to senior management, you will be responsible for acquiring new retail partners, nurturing long‑term strategic relationships, and driving partner performance to meet business targets while ensuring portfolio quality.

Key responsibilities

• Identify, approach and onboard new retail and e‑commerce partners for sales‑finance solutions.
• Develop and execute joint business plans with partners to maximize product uptake and revenue.
• Provide continuous coaching, performance monitoring and support to improve partner productivity.
• Maintain portfolio quality by monitoring risk indicators and ensuring compliance with banking and consumer‑finance regulations.
• Collaborate with internal product, risk and marketing teams to align offerings with market needs.

Required profile

• University degree in Business Administration, Finance, Banking or a related field.
• Minimum 5 years of experience in partnership management, business development or sales, preferably in retail banking or consumer finance.
• Strong knowledge of retail banking, consumer finance, e‑commerce and sales‑finance products.

Required skills

• Proven ability to develop and grow B2B partnerships.
• Excellent business development and negotiation capabilities.
• Self‑motivated, results‑oriented and able to work independently.