Store Manager – Home Center Retail (Hai Duong / Ha Long)

About the role

The company is seeking an experienced Store Manager to lead its Home Center retail locations in Hai Duong and Ha Long. You will be responsible for driving sales, ensuring profitability, and maintaining high standards of customer service and store operations.

Key responsibilities

• Manage daily store operations, sales performance and profitability.
• Monitor sales targets, costs, inventory, merchandising and loss‑prevention initiatives.
• Plan manpower, create shift schedules, set KPIs, and conduct training and performance reviews.
• Ensure excellent customer service, store safety and compliance with operating standards.
• Coordinate promotions and propose actions to improve store performance.

Required profile

• Bachelor’s degree in Business, Retail Management or a related field.
• 3–5 years of retail management experience, preferably in a large‑format store, supermarket or retail department.
• Background in non‑food, FMCG, household, home living or home décor is a plus.
• Strong leadership, inventory management and problem‑solving abilities.
• Good communication skills in English or Japanese.

Required skills