Customer Service (WH Staff Executive)

About the role

This position supports the warehouse operations by providing excellent customer service while handling inventory and logistics tasks. The role combines hands‑on forklift operation with data management to ensure smooth receipt, dispatch, and tracking of goods.

Key responsibilities

• Operate forklift systems safely and efficiently.
• Manage goods receiving and dispatching using the warehouse system.
• Prepare and maintain inventory reports.
• Receive customer orders, coordinate with clients, and address their inquiries.
• Maintain customer credit information and resolve related issues.
• Conduct month‑end inventory counts and oversee goods during transportation.

Required profile

• Bachelor’s degree.
• Minimum of 1 year of relevant work experience.
• Strong customer‑centric mindset with the ability to handle internal and external customer issues.
• Proficiency in SAP and Excel for data entry and reporting.

Required skills

• Forklift operation.
• Inventory management.
• SAP proficiency.
• Advanced Excel usage.

What we offer

• Opportunity to work with a global leader in agribusiness.
• Dynamic warehouse environment with growth potential.
• Competitive, negotiable compensation.