Customer Services Executive
Knauf Vietnam
Job description
About the role
We are looking for a Customer Services Executive to join our team in Ho Chi Minh City. The role supports sales and logistics operations by ensuring smooth order processing and providing timely information to internal teams.
Key responsibilities
- Maintain daily sales administration and update logistical data.
- Manage the full ordering process, resolve order‑related queries and monitor delivery status.
- Provide sales teams with accurate information on order status and stock levels.
- Coordinate with logistics to ensure timely and correct deliveries.
Required profile
- Bachelor’s degree in any discipline.
- Minimum 3 years of experience in customer service or related functions.
- Proficiency with SAP for order and logistics management.
- Strong interpersonal, communication and problem‑solving abilities.
- Fluent English and ability to work under pressure.
Required skills
- SAP
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Published 1 month ago
Expires 1 day from now
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Knauf Vietnam
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