Quality Specialist (QA/QC/Inspection)

About the role

The Quality Specialist will manage quality for designated product categories, drive process improvements, and maintain supplier relationships at Hallmark Global Asia's Ho Chi Minh City facility. The role ensures that products meet customer expectations, internal quality standards, and delivery schedules.

Key responsibilities

• Conduct inspections of finished goods and verify functional and safety requirements (FR & SR).
• Evaluate testing results, packaging quality, and overall product performance.
• Collaborate with suppliers to audit processes and resolve non‑conformities.
• Implement continuous improvement initiatives and support product development teams.
• Prepare quality reports and maintain documentation in line with ASTM and EN71 safety standards.

Required profile

• College degree in engineering, industrial science, or a related field.
• Minimum 4 years of experience in quality assurance within printing, gifts, or toys, preferably with international retailers.
• Strong analytical mindset, proactive attitude, and attention to detail.
• Fluency in English and Vietnamese; Chinese is a plus.

Required skills

• Product testing
• QA & QC procedures
• Inspection techniques
• Supplier audit
• Knowledge of ASTM and EN71 safety standards
• Proficiency with Microsoft Office and Outlook