Front Office Manager (Local Vietnamese)
Rixos Phu Quoc
Job description
About the role
Rixos Phu Quoc, a resort within the Accor network, is looking for a proactive, service-driven Front Office Manager to lead its Front Office team. The role covers smooth check-in and check-out processes, guest satisfaction and effective team management. Only local Vietnamese candidates are considered.
Key responsibilities
- Supervise daily front office operations to ensure efficiency and quality service.
- Handle guest concerns and feedback professionally.
- Train, schedule and evaluate front office staff.
- Monitor billing, cash handling and cost control.
- Prepare daily and monthly operational reports.
Required profile
- Degree or diploma in Hospitality Management.
- Minimum 5 years in front office supervisory roles.
- Strong leadership and interpersonal skills.
Required skills
- Knowledge of PMS systems.
- Ability to comply with local legal requirements, international standards, health and safety regulations, company policies, ISO standards and industry best practices.
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Published 21 giờ trước
Expires 1 tháng tới
3 views · 0 interested
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Rixos Phu Quoc