Operation & Customer Service Executive

ECX Global Logistics Vietnam Company Ltd. · Ho Chi Minh City

Mid 🇬🇧 English

Freight Forwarding Sea Export Ocean Freight Shipping Operations Air Freight

Job description

About the role

We are looking for an Operation & Customer Service Executive to join our logistics team in Ho Chi Minh City. You will act as the main liaison between customers, shippers, carriers and overseas agents, ensuring smooth export shipments to the USA, EU and Latin America.

Key responsibilities

Receive and process booking requests from customers and overseas agents.
Check vessel and flight schedules, secure bookings with carriers, and arrange shipments on time.
Coordinate with all parties to monitor cargo readiness and track shipment progress until delivery.
Prepare and verify shipping documents such as Bill of Lading, Air Waybill, Shipping Instruction and VGM.
Provide timely updates to customers and resolve any operational issues.

Required profile

Minimum 3 years of experience in operations at a freight forwarder, focusing on ocean or air export.
Fluent English with strong computer skills.
Team‑oriented, responsible and willing to work overtime.

Required skills

Freight Forwarding
Sea Export
Ocean Freight
Shipping Operations
Air Freight

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec ECX Global Logistics Vietnam Company Ltd..

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in Việt Nam.

Salaries by job title

Une question sur cette offre ?

Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.

💬 Chat with us on Telegram

Published 1 tháng trước

33 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

ECX Global Logistics Vietnam Company Ltd.

Ho Chi Minh City

Related job offers

Emplois à Ho Chi Minh City Métier : Logistique & Transport