Room Attendant (Vietnamese Local)

About the role

Rixos, a hotel group established in 2000 in Turkey, is looking for a dedicated and friendly Room Attendant for its resort in Phu Quoc, Vietnam. You will help guests have a comfortable and memorable stay by keeping guest rooms and public areas clean and well presented.

Key responsibilities

• Clean and tidy guest rooms, including making beds, dusting surfaces, vacuuming carpets and mopping floors
• Replenish guest amenities such as toiletries, towels and minibar items
• Make sure all rooms meet the standards before guest check-in
• Answer guest requests and concerns promptly and courteously
• Report maintenance issues and lost property to the right department
• Keep housekeeping storage areas clean and organised
• Follow health and safety rules, including proper handling of cleaning chemicals
• Work with other departments, help with deep cleaning projects and special requests, and assist in deep cleaning as needed

Required profile

• Passion for the hospitality industry and commitment to guest satisfaction
• Attention to detail and high standards of cleanliness
• Basic English and excellent interpersonal and communication skills
• Team player with a positive attitude
• Willingness to work varying shifts, including weekends and public holidays
• Physical stamina for cleaning and making beds all day
• Ability to stay calm and courteous, time management and knowledge of cleaning products (training provided)
• Respect for guests' privacy; previous housekeeping experience is an advantage but not required

What we offer

• A competitive package and plenty of development opportunities
• The chance to join an international, fast-growing group building a global brand
• A creative and rewarding environment with a team focused on great hospitality experiences