Aftersales Service Management (International Market)

About the role

Vinfast Global is seeking an experienced professional to lead its international after‑sales service management. The role focuses on expanding and optimizing the global service network to support the company’s growth in overseas markets.

Key responsibilities

• Develop and execute global service network expansion plans aligned with business strategy.
• Identify, evaluate, and onboard service partners, workshops, and authorized service providers in target international markets.
• Define and implement global standards for service facilities, tools, equipment, and staffing.
• Support contract negotiations and monitor service partner performance.
• Oversee global after‑sales operations to ensure consistent service quality and customer satisfaction.

Required profile

• Vietnamese nationality.
• Bachelor’s degree or higher in Automotive Engineering, Mechanical Engineering, Business Administration, or a related field.
• Minimum 5 years of experience in automotive after‑sales, service operations, or service network development.
• Professional working proficiency in English.
• Willingness to relocate and work overseas on a long‑term basis.
• Strong ability to work effectively in a multicultural environment.

Required skills