This job is no longer available
This job expired on 02/10/2026. It no longer accepts applications.
Japanese Speaking Service Desk (No Experience Required)
CyberLogitec Vietnam Co., Ltd. · Ho Chi Minh City
Job description
About the role
Join CyberLogitec Vietnam as a Service Desk Associate where you will support global customers in both Japanese and English. No prior experience is required – we provide comprehensive training to help you quickly become proficient in handling technical inquiries.
Key responsibilities
- Receive and manage customer requests via email, web portal, and phone.
- Troubleshoot and resolve issues related to the company’s software systems.
- Document incidents and follow up to ensure timely closure.
- Collaborate with internal teams to escalate complex problems.
Required profile
- Japanese proficiency at N4 level (written and spoken).
- Good command of English for communication.
- Familiarity with Microsoft Office (Word, Excel, Outlook).
- Logical thinking and problem‑solving abilities.
- Willingness to commit long‑term to the role.
Required skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- SQL (basic knowledge)
What we offer
- On‑the‑job training and mentorship.
- Opportunity to work in a multinational environment.
- Potential for shift work to accommodate global support hours.
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CyberLogitec Vietnam Co., Ltd.
Ho Chi Minh City
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