Stewarding Team Leader

About the role

Rixos Phu Quoc, a luxury beachfront resort on Phu Quoc Island, Vietnam, is looking for a hands-on Stewarding Team Leader to support the day-to-day operations of the Stewarding Department. Reporting to the Chief Steward, the role keeps kitchen and F&B back-of-house areas clean, hygienic and efficient, and fosters a positive working environment.

Key responsibilities

• Supervise daily stewarding operations so kitchen and service areas stay clean, organized and hygienic
• Ensure proper cleaning, washing and storage of dishes, glassware, utensils, pots, pans and equipment
• Oversee garbage disposal and waste area maintenance, and enforce opening and closing procedures
• Care for equipment, assist with monthly, quarterly, bi-annual and annual inventories, and monitor cleaning chemicals and supplies
• Ensure compliance with HACCP, food safety regulations and local law, and work with the Hygiene Officer
• Follow Rixos ISO systems (Quality, Environment, Health & Safety, Food Safety, Guest Complaint Management)
• Train and coach team members, ensure they follow SOPs, and attend departmental training
• Support F&B operations, report guest complaints and issues, and rotate between F&B or other departments when needed
• Maintain punctuality, correct uniform, name tag and personal hygiene, and comply with fire, health and safety policies

Required profile

• Previous stewarding or back-of-house hotel/resort experience preferred
• Prior supervisory or team leader experience is an advantage
• Proactive, reliable, detail-oriented and able to work independently under pressure
• Flexible to redeploy during peak periods

Required skills

• Good understanding of hygiene, cleaning procedures and safe use of chemicals
• Knowledge of HACCP and food safety standards preferred

What we offer

• Competitive salary and performance-based incentives
• Accommodation and meals provided
• Growth opportunities within the Rixos and Accor network
• Access to resort amenities