Training Executive - Retail Training & Digital Learning

About the role

Parfums Christian Dior, part of LVMH, is hiring a Training Executive in Ho Chi Minh City to join the PCD Local Market Training Team, reporting to the Local Market Training Manager. The role supports the Local Market Training Team by managing retail performance tools and training content, providing administrative support, liaising with internal stakeholders and external vendors, and adapting training materials to local market needs, counters and event promoters. It also includes creating digital e-learning content for Beauty Consultants.

Key responsibilities

• Digital content and curriculum: design, develop and localize learning modules, training capsules, tutorials and product updates for the MyDior and SkillsUp apps, and keep the curriculum up to date with new products and seasonal campaigns
• App engagement: oversee gamification elements (challenges, quizzes, leaderboards), monitor usage analytics and completion rates, and run push notifications, community challenges and incentives
• Classroom training: facilitate classroom sessions focused on Client Development and partner with retail teams to turn training into client-facing behaviour
• Collaboration and reporting: work with Retail Operations, Store Managers and the Training Manager to integrate apps and classroom modules into onboarding, train store teams on platform features, and report user engagement and performance metrics
• Logistics support: help manage retail uniform stock, training room setups, grooming items and gifts, and support employee engagement events such as teambuilding and the Christmas party

Required profile

• 2 to 4 years of experience in retail training, classroom facilitation, instructional design or digital learning, preferably in luxury retail, beauty or fashion
• Strong understanding of retail operations and the luxury beauty advisor mindset
• Excellent communication, storytelling and interpersonal skills, with a track record of motivating retail teams
• Proficiency in the local market language(s) and English

Required skills

• Project management, public speaking and organizational skills
• Data-driven approach: tracking app analytics, KPIs and operational forecasting
• Experience with mobile learning management systems, gamified learning platforms or digital content creation tools

What we offer

• A challenging role in a fast-moving, ambitious environment with daily learning opportunities
• Career perspective within LVMH's 75 houses and continuous growth