Education Consultant - Chuyên Viên Tư Vấn Tuyển Sinh

About the role

The Education Consultant will support Busy Bees Vietnam by guiding prospective students and their families through the enrollment process. This role combines sales, counseling, and relationship management to achieve recruitment targets for the school.

Key responsibilities

• Conduct inbound and outbound calls to provide counseling, perform telesales, and persuade prospects to enroll.
• Develop and maintain a customer database, identifying new leads and nurturing existing contacts.
• Create a personal sales plan and meet performance targets set by the Front Office or School Manager.
• Achieve daily, weekly and monthly KPIs related to calls, conversions and revenue.
• Build trust with parents, address their concerns, and ensure a smooth enrollment experience.

Required profile

• Intermediate graduation or higher in Business Administration, Marketing, Education, Psychology or related fields.
• At least three years of sales experience, preferably in education or similar consulting roles.
• Proficiency in English is an advantage.

Required skills

• Advanced use of MS Office (Word, Excel, PowerPoint, Outlook).
• Experience with Customer Relationship Management (CRM) tools.