Quality Specialist (QA/QC/Inspection)

About the role

The Quality Specialist will oversee quality management for specific product categories, driving process improvement and maintaining strong supplier relationships. You will evaluate testing, packaging, and overall quality performance to ensure products meet customer expectations and Hallmark’s standards.

Key responsibilities

• Conduct inspections on finished products and verify functional and safety requirements.
• Monitor and assess testing, packaging, and quality performance metrics.
• Collaborate with suppliers to improve processes and resolve quality issues.
• Ensure products comply with customer expectations, Hallmark schedules, and internal quality criteria.
• Support continuous improvement initiatives across production lines.

Required profile

• College degree in industrial, scientific, mechanical, production or electronic engineering.
• Minimum 4 years of quality assurance experience in printing, gifts, or toys.
• Experience with international retailers is preferred.
• Knowledge of ASTM and EN71 safety standards.
• Proficient in Microsoft Office and Outlook.
• Fluent in English and Vietnamese; Chinese is a plus.
• Strong planning, independent, proactive, detail‑oriented attitude.

Required skills

• Product Testing
• Quality Assurance (QA)
• Quality Control (QC)
• Inspection
• Supplier Auditing
• Microsoft Office
• Outlook
• ASTM standards
• EN71 standards