Professional Services Engineer (Vietnam)

About the role

Allot, a global leader in network security and visibility, is seeking a Professional Services Engineer based in Vietnam. The role works closely with partners, customers, product management, pre‑sales, solution architecture and R&D to deliver Allot solutions to communication service providers across the region.

Key responsibilities

• Deploy Allot’s products at customer sites.
• Execute proof‑of‑concepts, trials and demos.
• Deliver on‑site technical training to partners and customers.
• Perform installations, upgrades and Interoperability Testing (IoT).
• Create technical documentation such as Acceptance Test Plans (ATP) and Methods of Procedure (MOPs).
• Stage systems in the lab to verify required functionality before delivery.
• Serve as the technical leader in front of customers and partners.

Required profile

• Minimum 5 + years hands‑on experience with Tier 1 communication service providers.
• Strong telecommunications knowledge of mobile packet‑core networks (3G/4G/5G), fixed and cable networks.
• Fluent English with good communication skills.
• Service‑oriented mindset and ability to learn independently.

Required skills

• TCP/IP networking, routing, switching, firewalls, packet sniffing/capture and traffic generation.
• Cyber‑security deployment for network and endpoint protection.
• Linux system administration and scripting.
• Virtualization technologies (VMware, OpenStack, KVM).
• Deep Packet Inspection (DPI) knowledge.
• Data analytics, database handling and Business Intelligence tools.
• System integration protocols such as Diameter, RADIUS and DHCP.