Technical Manager (Automotive Lubricants)

About the role

TotalEnergies Marketing Vietnam is looking for a Technical Manager for its automotive lubricants business, based in Ho Chi Minh City or Hanoi. The role supports lubricant sales, distributors and customers through technical advice, product trials and field visits, while working with regional and global teams and contractors and suppliers.

Key responsibilities

• Online technical support: give product recommendations to enquiries from ASM/KAM, DSR/DLEs and customers.
• Product development: run TotalEnergies and competitor trials and collect testimonials on current and new products.
• Lubrication surveys and lubrication audits to identify improvements and savings, and resolve technical problems on products or equipment to protect the company from unfounded claims.
• Plan effective technical services with ASM/KAM, work with frontline sales to develop automotive customers, and carry out joint and solo visits to key customers with technical proposals and service packages.
• Train ASM/KAM/DSRs/DLEs on product application and review their customer interactions.
• Establish, translate and revise technical standards and data sheets, and document the savings and cost avoidance achieved by technical programmes.
• Take part in fire drills, keep walkways and exits clear, report hazards and near-misses, attend first aid training if requested, and follow safety protocols and PPE.

Required profile

• Bachelor's degree in mechanical or engineering (automotive, mechanical or chemical fields preferred) or related fields.
• At least 5 years of hands-on experience in automotive lubricant application, technical service or maintenance of automotive equipment.
• Prior experience in multinational lubricant companies or automotive OEM/aftermarket preferred.
• Fluency in Vietnamese and English, able to prepare technical reports and give bilingual presentations.

Required skills

• In-depth knowledge of automotive lubricants (engine oil, gear oil, ATF, coolant, brake fluid).
• Ability to interpret OEM specifications (API, ACEA, ILSAC, JASO) and familiarity with testing methods (ASTM, ISO).
• Troubleshooting engine and gearbox lubrication issues, technical presentations, product demonstrations and field trials.
• Technical documentation, failure analysis, oil sampling diagnostics, maintenance planning and equipment reliability.
• Strong communication, analytical thinking, leadership and coaching, and willingness to travel frequently to customer sites.