Account Manager – Strategic Issuer Relationships

About the role

Mastercard is seeking an Account Manager to lead relationships with key financial institution partners in Vietnam. The role focuses on executing growth strategies across strategic issuer accounts, strengthening client engagement, and driving business expansion.

Key responsibilities

• Support the development and execution of account plans aligned with Mastercard and customer growth objectives.
• Manage day‑to‑day relationships with assigned issuer partners and key stakeholders.
• Identify and pursue opportunities to expand Mastercard products, solutions, and services within client portfolios.
• Drive revenue, volume, and market‑share growth across assigned accounts.
• Partner with cross‑functional teams—including Product, Marketing, Services, and Customer Delivery—to execute client initiatives.
• Develop business cases, presentations, and proposals to support growth opportunities.
• Monitor account performance, proactively identifying risks and opportunities.
• Coordinate the execution of strategic projects and commercial initiatives.
• Build strong relationships with internal and external stakeholders to ensure long‑term partnership success.

Required profile

• Experience in account management, business development, consulting, financial services, or payments.
• Understanding of the banking, payments, fintech, or cards ecosystem.
• Strong relationship‑management and stakeholder‑engagement skills.
• Demonstrated ability to identify and support growth opportunities.
• Analytical, problem‑solving, and project‑management capabilities.
• Excellent communication and presentation skills.
• Ability to work effectively across multiple functions and manage competing priorities.
• Results‑oriented with a strong execution focus and ownership mindset.
• Experience working with financial institutions or strategic client portfolios preferred.
• Fluent in English and Vietnamese.