Trưởng Phòng Tuyển Sinh - Admissions Manager

About the role

The Admissions Manager will lead the admissions process for Viet Nam Tinh Hoa School, guiding prospective families from initial enquiry through enrolment. This position ensures a professional, efficient, and welcoming experience while managing the admissions team and coordinating with other departments.

Key responsibilities

• Oversee the full admissions cycle, from inquiry to enrollment.
• Manage and develop the admissions team to meet targets and service standards.
• Coordinate admissions activities with academic, marketing, and administrative units.
• Implement and continuously improve admissions procedures and policies.
• Maintain accurate records and reporting on admissions metrics.

Required profile

• Bachelor’s degree or higher in Business Administration, Service Management, or a related field.
• Proven experience in admissions, sales, or customer‑service environments with a strong focus on customer experience.
• Familiarity with the international education sector is a plus.
• Understanding of safeguarding requirements, including child protection and equal opportunities.

Required skills

• Customer Relationship Management (CRM) systems.