Hostess F&B

About the role

Rixos, a hotel group established in 2000 in Turkey known for its all-inclusive, all-exclusive concept, is looking for a friendly and professional Hostess F&B to join its team on the island of Phu Quoc, Vietnam. As the first point of contact for guests, you will help create a welcoming atmosphere and ensure a positive dining experience.

Key responsibilities

• Greet and welcome guests warmly and professionally
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Assist with special requests and accommodate dietary requirements
• Maintain a clean and tidy reception area
• Coordinate with the kitchen and wait staff to ensure smooth service
• Handle guest enquiries and resolve issues promptly
• Keep up to date with menu items and daily specials
• Help organise and oversee special events or promotions
• Ensure compliance with health and safety regulations

Required profile

• Secondary school diploma or equivalent
• Excellent communication and interpersonal skills, with a strong customer-service orientation
• Ability to multitask in a fast-paced environment and to stand for long periods
• Previous hospitality or customer service experience is desirable
• Flexibility to work various shifts, including evenings, weekends and holidays
• Proficiency in English; knowledge of other languages is an advantage

Required skills

• Basic computer literacy for managing reservations and using point-of-sale systems
• Attention to detail and commitment to high standards
• Knowledge of food and beverage service standards and hospitality industry practices

What we offer

• The chance to join an international, fast-growing group building a global brand
• A competitive package and plenty of development opportunities