Waiter / Waitress

About the role

Rixos, a group established in 2000 in Turkey known for its all-inclusive luxury resorts, is looking for a friendly and professional waiter or waitress to join its restaurant team in Phu Quoc, Vietnam. You will help create exceptional dining experiences for guests through attentive and efficient service.

Key responsibilities

• Greet and seat guests warmly and professionally
• Take food and beverage orders accurately and efficiently
• Explain the menu in detail, including daily specials and drink recommendations
• Serve food and drinks in a timely and courteous way
• Keep the dining area clean and organised
• Process payments and handle cash and card transactions accurately
• Work with kitchen staff to keep service flowing smoothly
• Answer guest questions quickly and solve problems professionally
• Follow food safety rules and hygiene standards
• Help set up and close the restaurant

Required profile

• Previous experience as a waiter in a high-volume luxury hotel or resort
• Excellent customer service skills focused on guest satisfaction
• Strong communication and interpersonal skills
• Ability to work under pressure and multitask
• Good knowledge of food and beverage service techniques
• Physical stamina to stand for long periods and carry trays
• Ability to memorise menu items and daily specials
• Fluent English; additional languages are an advantage
• Familiarity with Vietnamese cuisine and culture preferred
• Flexible to work evening and weekend shifts and willing to work in Phu Quoc

Required skills

• Basic maths for handling bills and payments
• Food and beverage service techniques

What we offer

• The chance to join an international, fast-growing group building a global brand
• A competitive package and plenty of development opportunities